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Wrango has two customer roles: Admin and Marketer. Admins run the organization from Admin view. Marketers work in Workspace view on the workspaces they were invited to.

Admin vs. marketer

Admin

  • You use Admin view to create, edit, or delete Workspaces; manage Team (members and invitations); and update the Organization profile (name, URL, logo, and similar). Only admins can do this, and only from Admin view.
  • You have automatic access to every Workspace in the organization. You do not need a separate workspace invite to open them.
  • In Workspace view, you use the same Campaign, Audience, Destination, Report, Pixel, and Workspace tags capabilities as marketers on those workspaces. Go to Admin View in the left navigation returns you to Admin view.
  • You set up the organization when you are the first admin invited.

Marketer

  • You do not have Admin view. Go to Admin View is not shown in the left navigation.
  • You only open Workspaces you were invited to. Everything you do happens in Workspace view on those workspaces.
  • In each workspace you can access, you have full permissions for Campaign, Audience, Destination, Report, Pixel, and Workspace tags, including create, read, update, and delete.

How to change a user’s role

Only admins use Admin view, where Team management lives.
  1. Open Admin view for your organization (Wrango sends admins there after sign-in by default, or use Go to Admin View from Workspace view).
  2. Go to Team.
  3. Open the member you want to change, then update their role and, for marketers, which workspaces they belong to.
Inviting new users and assigning Admin vs. Marketer with workspace access happens from the same Team area in Admin view.